Installation and Deployment:
Our solution runs on-premise ensuring that your organization has full control and ownership of its data. This is particularly crucial for sensitive or confidential information. The organization also gets the ability to implement and customize security measures to meet specific compliance standards and internal policies. Organizations can implement their data retention policies effectively, ensuring compliance and efficient long-term storage of historical data.
Customization and deployment
Agile Focus: We follow an iterative and collaborative approach to gather user feedback continuously, ensuring customization aligns closely with user expectations. Our development technologies stack is also focused towards quick feature development. We provide a template to expedite common customizations, allowing for faster turnaround in meeting user requirements.
Deployment: We provide a step-by-step guide to help users understand the sequence of actions required during the deployment process. This include the required servers, internet links and any licenses that may need to be procured.
Updates:
Our approach to feature updates is rooted in agility and responsiveness to user needs. We prioritize user feedback, ensuring that each update addresses real-world challenges and aligns seamlessly with the evolving demands of your organization. This commitment to continuous improvement means that users can consistently expect not only a robust and reliable CRM system but also a platform that adapts to their needs with every update, empowering them to stay at the forefront of efficient and innovative business practices.
Ongoing Support
In the dynamic landscape of technology, we recognize that unexpected challenges can arise. Our dedicated support team is geared to providing swift assistance, prioritizing the resolution of problems based on their severity. Moreover, our integrated monitoring tool empowers your IT team to pinpoint faults proactively, allowing for a proactive approach to troubleshooting and minimizing potential disruptions. This multi-faceted approach underscores our dedication to ensuring that your CRM experience remains resilient and dependable, even in the face of unforeseen challenges.
Training:
We recognize the paramount importance of ensuring that your IT team comprehensively understands the workings of our solution. To achieve this, we leverage the Agile methodology in our training approach. Through a series of interactive sessions and hands-on exercises, we empower your team with the knowledge and skills needed to navigate and optimize the CRM efficiently.
Costs:
Integrations:
For the Solution to be useful we appreciate the need to integrate it with other systems. Whether it’s connecting with industry-specific applications, our CRM supports a wide range of integrations.
Data Security:
Ensuring the utmost security of your data is our top priority at Data Branch. Our CRM system employs robust encryption protocols and follows industry-best practices to safeguard your sensitive information. We are committed to compliance with Data Protection Act 2019, and our security measures extend to both online and on-premise installations.